In this Divi, the patient receives an explanation about the removal of a spot, bump, or wound in the mouth, face, or neck under local anesthesia. The patient learns why the spot is being removed, that it could be an inflammation or a benign tumor, for example, and that a benign tumor is not dangerous and is usually easy to remove. Attention is also paid to the procedure and what the patient can expect afterwards. The patient is informed by means of animation, illustrations, and text.