With Indiveo, professionals inform their target audience in a reliable and understandable way, allowing each individual to better understand a situation, experience less anxiety and be ready for the next step.
Visual education works
Because visual information is remembered better than textual information, Indiveo informs patients with understandable animations. In the following video, Indiveo founder and pulmonologist Ralph Koppers demonstrates the difference between textual and visual information with a simple example.
Our expertise
Since developing Indiveo in 2016, we have been learning every day from healthcare providers, communication departments and patients. As a result, we know what patients and healthcare professionals expect from quality information. Moreover, we know the healthcare landscape well and link with commonly used apps and ehealth solutions such as BeterDichtbij, Patient Journey app and Chipsoft HiX .
Understandable information for every patient
Our Divis are viewed thousands of times a month. This understandable information has been targeted to patients by healthcare providers from different hospitals. This is very important to us, as it provides a reliable framework for patients. This reduces the need to search for online information on their own. The targeted sending of information means for healthcare organizations that they comply with their information obligation under the WGBO. After all, healthcare providers must provide patients with clear information.
Effective education with an eye for different patients
Doctors and health care providers spend a lot of time informing patients (verbally). This makes sense, because good information is the basis of good care. Yet patients remember only 20 to 50% of the information provided orally. The reasons for this are various: patients may be nervous, age may play a role, but low literacy and education level may also be influential.
2.5 million people in the Netherlands are low-literate
2.5 million people in the Netherlands have difficulty reading and writing*, this group is called low-literate and they have difficulty, for example, understanding health information and filling out forms. Fortunately, more and more attention is being paid to this group and new tools offer opportunities to provide this group with the right tools to understand information.
* Source Reading and Writing Foundation
Limited health literacy
Health skills are skills to obtain, assess, understand and use information about the human body and your own health when making decisions about your own health. About 1 in 3 Dutch people have limited health skills, and research by Nivel has shown a clear correlation between limited health skills and poorer health.
Collaborative care
Healthcare is changing and the need of patients and providers for understandable and reliable information is increasing.
Digital patient portals are an increasingly important source of medical information. Patient education can also have a good place in patient portals. A wonderful development with more and more possibilities for patients. Indiveo helps communication and ICT departments to get understandable information in the right place, so that patients can find and understand the health information.
We believe that the quality of information in all healthcare organizations should be as high as possible and affordable. By handling information smartly together, we achieve this. Would you like to see some striking results?
View our results.
Good information according to us and science:
- Information in moving images and sound is remembered better.
- Inform at the right time and when the patient is open to it.
- The quality of information should always be high. It should not matter who informs the patient and when the patient is informed.
- Should be possible in any language.
- Good information can also get better, because to educate well is to listen to patients!
Want to know more? Watch this video by Corine Meppelink.