Digital accessibility is crucial for healthcare organizations. The W3C's WCAG 2.1 guidelines make digital healthcare information accessible to everyone, including people with disabilities. Indiveo helps hospitals comply with these standards so they can meet legal requirements and provide inclusive care.
What is WCAG?
The WCAG 2.1 AA (Web Content Accessibility Guidelines) is an international set of guidelines from the World Wide Web Consortium (W3C) that ensures websites and digital content are accessible to everyone, including people with disabilities. Adherence to these guidelines is mandatory so that digital content is accessible without barriers.
The WCAG and healthcare organizations
It is essential for healthcare organizations to make their digital healthcare information accessible. By complying with WCAG 2.1 AA standards, they can offer patients with visual, hearing, motor or cognitive impairments the same access as others. These guidelines ensure that critical care information is available to all, without barriers. In addition, hospitals are increasingly required to make their online channels accessible to these audiences. Adherence to these standards not only ensures inclusive care, but also strengthens the reliability and reach of the healthcare facility.
6 Million people in the Netherlands have disabilities
More than six million people with disabilities live in the Netherlands:
- 1.7 million physically disabled people
- 1.3 million deaf and hard of hearing people
- 325,000 blind and visually impaired people
- 825,000 people with color blindness
- 800,000 dyslexics
- 1.6 million low-literate people
With Indiveo, your organization meets WCAG guidelines
Indiveo not only offers hospitals a solution for digital accessibility, but also ensures that patients have access to understandable and accessible medical information. By working with Indiveo, you comply with the WCAG 2.1 AA guidelines, you improve the experience for patients/clients and demonstrate social responsibility. In addition, you contribute to an inclusive environment where everyone, regardless of disability, has access to crucial information.
How do we do that?
At Indiveo, accessibility is central to our design and development process, ensuring that all of our information is accessible to every patient. With our tools and guidelines, we ensure a consistent approach to accessibility based on testing and auditing.
Medically validated and checked for understandability
Every Divi in the Divi Library is medically validated and checked for understandability by experts. Indiveo works with medical specialists and with the Reading and Writing Foundation to ensure that all content is understandable and reliable.
Understandable imagery
Indiveo uses images that reinforce the message and make it understandable. Our images are anatomically correct and consist of a unified representation. We try to optimize all our images by using color correctly and adding sufficient contrast.
Indiveo's images work so well because they never deter. Because of the drawn style, we always ensure that the message is understood and medical illustrations do not deter.
B1 language
Indiveo's texts are written in active language and at B1 level, with short, concrete sentences. Difficult terms are used only when really necessary and are always clearly explained so that patients can understand them.
Focus on patient experience
Indiveo's viewing framework ensures that all content is developed from the patient's perspective. By dwelling on what patients and clients see, hear, feel, smell and think when developing, our information connects to patients' and clients' experiences.
What does Indiveo provide us with regarding the WCAG?
Compliance with legislation
Hospitals are required to comply with WCAG 2.1 AA guidelines. Working with Indiveo ensures that your digital patient information meets these legal requirements. This avoids potential legal complications and ensures your hospital meets accessibility standards, making you inclusive and future-proof.
Better online experience
Indiveo makes sure your website and Divis (digital leaflets) are easy for everyone to use. Patients and clients can easily find, read and understand information, significantly improving their experience.
Better findability in search engines
Accessible websites are better found by search engines like Google. Using Indiveo's WCAG-compliant Divis will increase your hospital's visibility online, leading to more visitors and an improved online presence.
Social responsibility
As a healthcare facility, you want to be accessible to all patients. By using Indiveo, you demonstrate that you have an eye for inclusion and that your hospital strives to provide a healthcare experience that is understandable and available to all.
Cost-saving
By choosing a solution like Indiveo early on, you'll avoid costly modifications to your website and digital content in the future. Indiveo is already designed with the WCAG guidelines in mind, which means you'll meet legal requirements right away and won't have to invest in costly upgrades later.
Future-proof design
Indiveo's Divis are built on a solid technical foundation that meets accessibility standards. This makes it easy to make future modifications or updates without compromising accessibility.
Suitable for all devices and platforms
Indiveo ensures that your digital patient information works properly on all devices, browsers and platforms. So patients can access the information they need anytime, anywhere, regardless of the device they use.
Higher satisfaction
An accessible and user-friendly website, supported by Indiveo's Divis, leads to more satisfied patients and clients. They can find the information they need faster, resulting in a better care experience and increased engagement.
Also digitally accessible education?
Want to learn more about how Indiveo can help your organization meet WCAG requirements or make your information even more effective? Contact us to discuss your ambition.
Also achieve results with Indiveo
Contact Roana and meet Indiveo at a demo.