When a patient comes to a general practitioner with certain complaints, the general practitioner may decide to ask a medical specialist at the hospital about it digitally. This specialist tries to answer the question and thus helps the family doctor remotely. Patients receive better care as a result, without having to go to the hospital. We call this a think-aloud consultation.

In this Divi, an animation explains to patients what a consultation is and how this is regulated in terms of privacy.