Frequently Asked Questions

Communication professionals

We help communications and information departments improve information structurally. With Indiveo, communication departments spend less time on the daily maintenance of (printed) leaflets. This creates space to learn from patients and improve information processes.

General questions

Divis contain all information about an examination, disease, therapy, route or procedure as well as practical tools for communication departments. These include version management, questionnaires and feedback and statistics.

So a Divi is not just an animation?
Exactly, with a Divi you replace the entire brochure or fill your app or My environment with high-quality content in image and sound.

Yes. Divis are replacing all paper leaflets.

We believe in the potential of digital education. This allows patients to really understand medical information and enables us to provide patients with reliable information from a variety of sources. Think of links from interest groups, links to forums, in-depth animations, but also Virtual Reality and so on. Indiveo helps to easily bundle all these important sources in a Divi.

Sure. With Indiveo, you always know what patients have seen in the past and can easily work in drafts of new information.

Starting an Indiveo pilot is easy.

  • Choose the Divis in the library and select the 'request a quote' option.
  • Choose the guidance you want.
  • We will make sure a quote is sent quickly with a roadmap.
  • After agreement, we set up your environment and you can start using Indiveo. 

Informing with Indiveo means digital first, unless. All Divi's are easily and instantly printable for patients who prefer a paper leaflet with them.

Sure. In addition to providing targeted information to patients with Divis via the EHR or BeterDichtbij, among others, it is also possible to place a number of Indiveo options on your own website. Namely, you can:
  1. Put complete Divis including animations on your website.
  2. Embed loose animations on your website.
  3. Place images from our image bank in the digital flyers on the site.
Curious about these options for your organization? If so, contact one of our Customer Success Managers.

Customizing Divis

Sure. By far the majority of modifications can be done by the you as the administrator yourself. However, some adjustments may need to be done by us. In these situations, we offer customization services.

Yes. Indiveo offers the ability to customize a signature per team to suit your needs.

Sure. Your hospital manages each Divi itself. This means you have control over all content yourself. Of course, you can also link to other pages here , such as your own hospital website and patient portal.

Distribution (Sharing)

Each organization decides how it wants to share Divis and Indiveo content. For example, this can be through your own website, with apps you use, or through your EHR or PBM.

For all options, check out the Distribution (Sharing) page.

No, Indiveo does not send information but puts information at the ready. That seems like a small difference, but it is important. End users get access to their information and can delete it themselves.

Indiveo handles digital unless. Divis can be printed out at the click of a mouse, fully formatted and with all your own hospital information.

Divis can be prepared unlimitedly for patients and caregivers.

Management and learning

Yes. Indiveo includes Automatic Periodic Review, so the content of your education is always guaranteed.
Check out the Manage and Learn page for all the information.

Yes. You can add and remove users yourself within Indiveo.

Sure. Indiveo works with comprehensive statistics so you always know how your information is being used. Moreover, you easily set up reports so that you receive these statistics automatically.

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